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    第一部分 Part I
    外贸实务
Unit 1 客户会议 组织客户会议 Organize a client meeting3
    客户会谈 Meet with customers5
    谈论工作 Talk about job6
    建立贸易关系 Establish business relations7
Unit 2 外贸谈判 安排谈判 Arrangements for the negotiation10
    谈判实例 Example of the negotiation13
    谈判结语 Conclusion of negotiation15
Unit 3 合同签订 定合同 Sign a contract20
    商定条款 Check term20
    说明解释 Explanation22
    询问细节 Ask for details23
Unit 4 价格谈判 付款条件 Payment term26
    折扣 Discount27
    合理价位 Reasonable prices28
    折衷 Compromise29
Unit 5 订购交货 同类产品介绍 Introduction of product of the same sort33
    限定条件订购 Place an order with condition34
    成交 Lets call it a deal35
    削减订单 Reduce order by half37
Unit 6 风险控制 保险单 The marine insurance policy41
    提出索赔 Lodge a claim42
    仲裁条款 Provision of arbitration44
Unit 7 贸易伙伴 与客户打招呼 Greet the clients47
    商展中介绍产品 Introduce product47
    联系买家 Contract the customer48
    请客户下订单 Place the order50
    变更约会时间 Change of appointment51
    未约定的拜访 Abrupt appointment52
Unit 8 贸易使团 接待国外客户 Meet and invite foreign guests55
    参观生产车间 Visit the factory57
    产品的竞争力 Products competitive edge58
    用餐招待 Banquet59
    观光旅游招待 Go sightseeing60
    商谈中的休息时间 Lets have a break61
    送客 Say goodbye62
Unit 9 贸易对象 出口研究的重要性 The importance of the export research65
    调研内容 Research content66
    语言差异 Language differences67
    商品调整 Product adaptation69
    了解对方国的文化 Get to know the culture of the
    countries in which you do business70
    符合国外市场口味 Very much to the taste of foreign
    market71
    商业合同 Business contract72
    负担额外成本 Meet the extra cost73
    合作机会 Business opportunities74
Unit 10 签署协议 备好协议待签 The agreement is to be fully prepared78
    协商付款方式 Discuss the mode of payment79

    拟定签订协议 Draft and sign the agreement80
    降价以达成协议 Reduce price and conclude a deal81
Unit 11 投资环境 发生根本性变化 Essential changes will take place85
    投资环境信息 Information about environment of
    investment86
    投资环境 Investment environment87
    中美贸易关系 SinoAmerican trade relation88
    世界经济衰退 World recession90
Unit 12 外商投资 资金筹措 Raise the capital93
    建立合资企业 Establish a joint venture94
    法律建议 Some legal advice95
    寻找商机 Look for business opportunities96
    投资兴趣 Interest in making investment96
    建立长久商务关系 Establish longterm business relations97
Unit 13 外贸政策 非歧视原则 Non discrimination principle100
    国际贸易法律 The legal aspects of international
    business102
Unit 14 招标投标 投标条件 The conditions for the tender108
    投标 Submission of Tender109
    招标通知 Tender notice111
    特殊要求 Special requirement112
Unit 15 磋商价格 价格与质量 Price and quality117
    折扣 Discount118
    出价 Offer120
    试销订购 A trial order121
    更新的报价单 A renewed price list123
    调整价格 Adjust the price124
    公道的市场价格 A fair market price126
Unit 16 公平公正 价格商谈 Price negotiation131
    修改条款 Amend a clause133
    谈判会晤 Contact135
Unit 17 贸易关系 建立贸易关系Establish business relationship139
    建立业务关系 Enter into business relations141
    产品介绍 Make a product presentation143
    做生意和扩大贸易 Conclude and expand business144
Unit 18 履行合同 合同终止 Terminate a contract149
    解决问题 Work the problems out150
    质量问题 Quality issues151
Unit 19 自由贸易 关税壁垒 Tariff barrier155
    非关税壁垒 Nontariff barrier156
    世贸成员国 WTO membership157
Unit 20 企业类型 投资估价 Assessment of investment162
    投资风险 Risk of investment165
    投资比例 Proportion in investment166
    投资步骤 Process of investment168
Unit 21 贸易类型 加工贸易 Processing and assembling trade173
    补偿贸易 Compensation trade175
    寄售贸易 Consignment trade177
    易货贸易 Barter trade179
Unit 22 合资合作 投资场所 Outlet for investment185

    技术引进 Technology import189
    合资经营条件 Term and condition on joint venture 191
Unit 23 货物装运  装运时间 Time of shipment196
    装船谈判 Discussion about shipment197
    装船期限 Loading period198
    装船问题 Problems about shipment200
    装运卸货 Unload201
    交货 Make delivery202
    货物损失 Damage203
Unit 24 商标注册  注册商标 Register a trademark206
    注册程序 Registration procedures207
    商标转让 Transfer the trademark210
    商标形象 Problem of the trademarks image211
    注册细节 Details of registration213
Unit 25 代理服务 续约代理 Renew agent217
    代理细节 Details about agents219
    拒绝代理商 Refuse an agent220
    代理协商 Discussion with the agent222
    销量问题 Problems about selling amount224
Unit 26 专利注册 专利申请 Apply for a patent227
    申请程序 Applying procedures228
    专利转让 Transfer patents230
    购买专利 Purchase patents232
Unit 27 争议仲裁 质量纠纷 Disputes on quality237
    解决纠纷方式 Ways for resolving disputes239
    中国仲裁制度 Arbitration in China240
    诉诸仲裁 Resort to arbitration241
    仲裁制度 Arbitration system243
    第二部分 Part II
    商品报关
Unit 1 商品检验 检验问题 Inspection problems250
    产品质量 Product quality252
    商检协商 Discussion about inspection254
    商检程序 Inspection procedures256
    商检证明 Certificate257
    检验规定 Regulations about inspection259
    检验商议 Negotiation about inspection262
    检验事宜确认 Confirmation of inspection 263
    检验争议 Discrepancy about inspection 264
Unit 2 海关通关 通关手续Formalities in customs clearance269
    通关协商Negotiation on customs clearance 272
    过海关 Going through the customs 273
    海关问询 Questioning at the customs 274
Unit 3 海关检查 海关检查 Inspections at the customs278
    应税物品 Something dutiable 280
    护照将要过期 Your passport will expire 281
    市场份额 Market share 282
    说明解释 Explanation 283
    劝诫说服Persuasion 285
Unit 4 商务签证 申请签证 Apply for a visa289

    签证条件Conditions of applying for a visa 290
    新型签证A new type of visa 293
    签证手续 Visa formalities 294
Unit 5 国际税收 国际税收的意义The significance of international taxation300
    税务登记 Tax registration 303
    税务检查 Tax inspection304
    个人所得税 Individual income tax 306
Unit 6 检验包装  包装的重要性 The importance of packaging311
    包装运送 Package and delivery313
    检验包装 Inspection of packaging316
Unit 7 出境入境  入境咨询 Inquiry of entry322
    居留咨询 Residency324
    出境问询 Inquiry of departure326
    第三部分 Part III
    外贸营销
Unit 1 网上交易 降低价格 Reduce the price333
    供应现货 Supply from stock334
    谈论打折 Discount335
    产品介绍 Could you tell me something about them337
Unit 2 产品推介 性能介绍 Function introduction342
    业务推销 Business Promotion343
    商务咨询 Business Consultation345
    产品展示 Product Demonstration346
Unit 3 电子商务 网上购物 How to buy things online350
    面临挑战 Challenges to Ecommerce352
    光明前景 Outlook for Ecommerce353
Unit 4 参加商展 询问展位 Something about the booth358
    参加商展 Attend trade shows359
    展台搭建 Installation361
    产品介绍 Commodity introduction362
Unit 5 广告营销  杂志广告 Advertisement in a magazine366
    电视广告 Advertisement on TV367
    媒体组合 The right media mix369
    广告效果 Effect of advertisement370
Unit 6 市场调研 网上购物的利弊 Advantages and disadvantages of
    onlineshopping374
    质量调查 Quality research375
    售后调查 Aftersale services377
    市场调研 Market research378
    第四部分 Part IV
    商品保险
Unit 1 贸易索赔 索赔理由 Reasons for making a claim382
    提出索赔 Make a claim383
    索赔谈判 Discussion about claims384
    同意索赔 Agree with the claims386
    退货 Return of goods387
Unit 2 货物保险 险种 Insurance types390
    投保 To insure391
    险别 Coverage392
    保险纠纷 Dispute over insurance393

    盗窃险 Pilferage insurance396
Unit 3 商业保险 商业保险对话 Talks about financial insurance399
    商保事宜 Business about financial insurance400
    类型选择 Choose a type of insurance401
    商保类型 Business insurance types402
    保险费率 Premium rates403
    第五部分 Part V
    外贸礼仪
Unit 1 迎来送往 机场迎接 Meet at the airport408
    初次见面寒暄 First contact and greeting410
    迎接客户 Receive the customer411
    在宾馆的路上 On the road to the hotel412
    询问和确认 Inquire and Confirm413
    周密安排 Considerate arrangements415
    送行 See off416
    道别 Say goodbye418
Unit 2 酒店入住 预订房间 Reservation422
    取消预订 Cancel a reservation424
    登记住宿 Registration425
    客人入住 Show a guest to the room427
    叫早服务 Morning call service428
    客房服务 Room service429
    洗衣服务 Laundry service431
    投诉 Complaint432
    退房 Check out434
Unit 3 寒暄介绍 介绍新上司 Introduce the new boss437
    介绍同事 Introduce a colleague438
    自我介绍 Selfintroduction440
    介绍自己和他人 Selfintroduction and Introduce the
    guests to others
    介绍给员工Introduce the guest to the personnel442
    介绍外商 Introduce foreign counterparts443
    介绍公司 Introduce the company445
Unit 4 商业宴请 邀请 Invitation449
    订座 Book Seats451
    安排就座 Seat the Guest453
    点菜⑴ Order dishes455
    点菜⑵ Take orders458
    上菜 Serve dishes459
    用餐 At dinner461
Unit 5 陪同参观 参观工厂 Visit a factory466
    欢迎参观 Welcome to our factory467
    带领参观 Show around468
    了解产品 A good idea of product range470
    参观展示室 Visit a showroom473
    参观公司 Visit a company476
    带客观光 Sightseeing477
    游览世界奇观Visit great wonder of the world479
Unit 6 预约客户 约会 Appointment484
    盼望电话 I look forward to your call486

    订个约会 Set up a meeting488
    安排约会 Arrangement489
    变更约会 Change a meeting490
    不能赴约 Unable to keep appointment491
    更改时间 Reschedule the appointment493